Check In Monitoring

How to create check in schedules for specific travellers on the platform

The check in monitoring tool allows administrators to create tailored check in schedules for individual travellers. App notifications prompt users when their check-in window opens, while the system clearly flags completed or missed check ins to the administrator. This allows administrators to maintain oversight of a traveller's safety and location.

The check in monitoring function is an add-on subscription to the platform. Please speak with your account manager if you would like to know more.

How to create a Watch List

The administrator must be on the desktop map view to create a Watch List.

Step 1: Select Check In Monitoring from the desktop map interface

Step 2: Click New Watch List and enter a name for your list

Step 3: Click the banner to open the drop down menu and select Travellers, then search for the users you want to monitor

Step 4: Select Create Schedule

Enter the start date
Choose one or more check in times (NB: You can adjust the time zone to match the traveller's location)
Define the Allowance window - the time before or after the scheduled time in which a user can check in
Set the Repeat Frequency - how often the check in schedule should repeat
Set End Date or Indefinite Repeat - depending on when you'd like the check in schedule to stop
Once the above fields have been filled, click Save

Step 5: Check the Notification Settings

Customise the app notification message that will be sent to travellers
Enable the notifications you want travellers to receive by selecting Enabled next to each one
Turn on missed check in alerts for viewers to notify watch list viewers if a user misses their check in