Frequent Session Time Out

Sometimes administrators who use the system more regularly may find it helpful to extend their login session times on the web platform. The web platform sessions will automatically time-out after 10-15 minutes as a default security measure. 

To extend the log in session time for a specific user, follow these steps:

1. Navigate from Map View to the Administration Area
2. Click on the link "Users"
3. Enter the user's email/name in the search field
4. Once found, click "View"
5. Click "Edit"
6. Enable the toggle "Has Extended Session"
7. Click "Save"

A green confirmation pop up will appear to confirm the change for extended sessions has been applied. You may need to refresh your screen to update your current login session and apply the changes.